Yes, we have professional and independent Logistics & Document department. They will be responsible for arrange the logistics. Just communicate with our sales about the destination port.

First, easy installation. Then, along with the cargos packages, we enclose the detailed installation and operation instructions; we can also send you the detailed installation videos.

Tell and send us the product photo you want, electricity voltage, lifting height(length of the steel wire rope), lifting weight, quantities, FOB/CFR/CIF price or other detailed requirements.

Yes, we will as long as you send us the detailed address of the place you want to send. Or it is also ok when you want to send other cargos to our factory.

We test each parts of all products before products leave factory and guarantee the successful operation. No-test or failure-test products

are prohibited leaving factory.

Normally, we have CE,BV,SGS,CUTR certificates, of course our products make some other certificates according to our clients' specific requirements.

Yes, our all kinds of electric winch can be customized design according to each client's demands. And we can provide label and company name customized services. We have our own engineer group. They can work out customized design according to your requirement. The most important thing is that you tell us what you need.

One year for the electric engine. We can also provide permanent accessories repair and replacement services.

If in stock,1~3 days; If not in stock, normal 5~15 days; Or according to the order.

30% prepaid, 70% balance paid before delivery.

One set is ok.

Yes, we are the direct factory for 18 years even though we registered as a foreign trading company.